Bachelor's Degree, Information Systems and Finance

Related Courseworks: Programming, Databases, Operations Optimization, Predictive Analysis, Design Thinking, Product Management (Agile and Scrum), Accounting Information Systems, Capital Market, Game Theory, Stats

Awards: 4 Scholarships (PwC, UW Foster School of Business, Institute of Internal Auditors Seattle Chapter); 2nd Place of Beta Alpha Psi Regional Competition (an annual innovation competition with representatives from 18 universities), Community Award of Flatiron School's Hackathon (won 1 of the two prizes with an event matching app prototype)

Programming Languages: Python, C, Java, Javascript, HTML, CSS; Data Tools: SQL, R, Tableau, Power BI

Databases: SQL Server, MySQL; Systems: Windows XP/7/8/10, macOS, Linux

Software/Tools: Confluence, Visual Studio, Git, Microsoft Office, Adobe Suite, SAP, Photoshop, Slack, Jira, Asana, Figma

• Shipped a team wiki including a sitemap, wireframes, and use cases using CSS, Amazon Xwiki language, libraries, and macros, improving process efficiency by 40%.
• Increased operational efficiency by 83% by developing self-serve real-time data dashboards and reports to analyze sponsorship payment status and highlight focus areas.
• Providing user stories and feedback to UX designers and engineers for new software development.

• Led the transformation of a $6 billion AUM client from 'red' to 'green' status on a core software product by managing project timelines and translating business requirements into system logic.
• Drove 10% growth in annual recurring revenue (ARR) with a $10 billion AUM client through successful upselling of an emerging software product from implementation to steady state.
• Represented an operation of $1.5 million ARR by collaborating cross-functionally with global product, sales, data, and software engineering teams to address client pain points and promote software features.
• Scaled ARR per team member by 32% through the development of SOPs, documentation, knowledge base, training, and automating workflows using JIRA autofire and Salesforce CRM.

• Drove the design, development, and roadmap of an automation tool for a shared admin password control on 200+ service accounts in 45+ systems.
• Analyzed 190K+ records of data from 9 datasets using data subsetting, nested conditions, and arrays in Excel to identify and resolve inappropriate user access for Sarbanes-Oxley compliance.
• Reduced at least 50% of project time by creating a dashboard analyzing 500+ users in 45 systems with PivotCharts.
• Achieved 100% accuracy of data query by creating an Excel template with automatic data filtering for password parameter testing.

Launched in June 2020, STEAM for Vietnam is a non-profit organization with a mission to empower Vietnamese youths by providing them with world-class Science, Technology, Engineering, Arts and Mathematics education for free

• Establish and optimize Standard Operating Procedures for live coding classes for 5,000+ students from 40+ countries as a scalable MOOC platform to provide free computer science education to 1 million students by 2025.
• Cut lead time by 71% for a team of 100 volunteers by initiating an onboarding system for HR.